Job Description
Join Austin's fastest-growing tech team with weekly pay and immediate start dates! We're seeking dynamic IT Support Specialists to deliver exceptional technical assistance to clients across Austin's thriving tech corridor. This contract role offers flexible scheduling, rapid onboarding, and the opportunity to work with cutting-edge technologies in a collaborative environment.
Responsibilities
- Diagnose and resolve hardware/software issues across diverse IT infrastructure
- Provide remote and on-site technical support for 50+ enterprise clients
- Deploy and configure network equipment (routers, switches, firewalls)
- Document incident tickets and maintain asset management databases
- Collaborate with Tier 2 engineers for complex system escalations
- Conduct cybersecurity awareness training for end-users
- Optimize system performance through proactive monitoring
Qualifications
- 3+ years of hands-on IT support experience in Windows/Linux environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Active Directory, Office 365, and cloud platforms
- Strong diagnostic skills with hardware troubleshooting methodologies
- Excellent communication skills with technical/non-technical stakeholders
- Ability to manage multiple priorities in fast-paced settings
- Valid Texas driver's license for occasional client site visits