Job Description
Join our dynamic team and start earning weekly pay immediately! Dallas Tech Solutions is seeking motivated IT Support Specialists to join our Dallas-based client roster. This role offers rapid onboarding with weekly paychecks, perfect for professionals ready to hit the ground running. You'll provide critical technical support in a fast-paced environment while gaining exposure to cutting-edge systems. Enjoy flexible scheduling, comprehensive training, and the opportunity to convert to permanent roles based on performance. Apply today and begin your tech career this week!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Diagnose and resolve end-user issues via phone, email, and remote access
- Deploy and configure workstations, laptops, and peripherals
- Document all support tickets using ITSM tools (ServiceNow/Jira)
- Collaborate with senior engineers on complex system integrations
- Conduct routine system health checks and preventative maintenance
- Train users on new software implementations and security protocols
Qualifications
- Minimum 1 year of IT support experience or relevant certification
- Proficiency in Windows OS, Active Directory, and Microsoft 365
- Strong troubleshooting skills with network fundamentals (TCP/IP, DNS)
- Excellent customer service and communication abilities
- CompTIA A+, Network+, or Microsoft 365 Certified preferred
- Ability to work flexible hours including occasional weekends
- Valid Texas driver's license for occasional on-site visits
- Pass background check and drug screening