Job Description
Are you looking for a role that starts immediately?
Apex Tech Solutions is seeking a dedicated Technical Support Specialist to join our dynamic team in San Francisco. If you thrive in a fast-paced environment and have a knack for solving complex IT problems, this is the perfect opportunity for you.
Why Apply?
- Immediate Start: Onboard and begin contributing this week.
- Competitive Pay: Earn $25 - $45/hour depending on experience.
- Weekend Focus: Enjoy a balanced schedule with weekend shifts.
Join us and make an impact today!
Responsibilities
- Provide Tier 2 technical support for hardware and software issues.
- Manage on-site and remote troubleshooting requests efficiently.
- Document all incidents and resolutions in the ticketing system.
- Collaborate with the engineering team to improve system stability.
- Assist in the setup and configuration of new user workstations.
Qualifications
- Minimum of 2 years of experience in IT support or helpdesk roles.
- Strong understanding of Windows and macOS operating systems.
- Excellent verbal and written communication skills.
- Ability to work weekends and holidays as required.
- CompTIA A+ or Network+ certification is a plus.