Job Description
Join our award-winning team at Urban Hospitality Group and kickstart your career this weekend! We're seeking energetic Weekend Shift Supervisors to ensure exceptional guest experiences at our flagship Manhattan location. This is your opportunity to step into a dynamic role with immediate start and competitive compensation in the heart of NYC's vibrant hospitality scene.
Enjoy flexible weekend schedules while building leadership skills in a fast-paced environment. Perfect for students, career changers, or those seeking supplemental income. Our modern training program ensures you're ready to excel from day one.
Responsibilities
- Oversee weekend operations and ensure seamless guest service delivery
- Train and mentor new weekend staff members
- Resolve guest inquiries and escalate complex issues promptly
- Monitor inventory and maintain high standards of facility presentation
- Collaborate with day-shift managers for operational continuity
- Implement safety protocols and emergency procedures
- Conduct shift handovers and detailed reporting
Qualifications
- Previous hospitality or customer service experience preferred
- Availability for consistent weekend shifts (Sat-Sun)
- Strong communication and conflict resolution skills
- Ability to work efficiently under pressure
- Basic knowledge of POS systems
- Valid NYC Food Handler's Certificate (or willingness to obtain)
- High school diploma or equivalent required