Job Description
Join Portland's fastest-growing coffee chain as a Part-Time Customer Service Specialist! Urban Brew Coffee Co. is seeking energetic, customer-focused individuals to deliver exceptional experiences at our vibrant NW Portland location. This immediate-hire position offers flexible scheduling and the chance to be part of a dynamic team passionate about quality coffee and community connection. No prior barista experience required—comprehensive training provided!
Responsibilities
- Deliver exceptional customer service through warm interactions and product knowledge
- Prepare specialty coffee drinks with precision and attention to detail
- Process POS transactions and maintain accurate cash handling
- Support inventory management and stock rotation procedures
- Uphold cleanliness standards across service areas and equipment
- Collaborate with team members to ensure smooth daily operations
- Actively promote loyalty programs and seasonal promotions
Qualifications
- Must be available to work weekends and flexible shifts (including early mornings)
- Strong communication skills with a friendly, approachable demeanor
- Ability to multitask in a fast-paced environment
- Basic math proficiency for cash handling and inventory
- Previous customer service experience preferred
- Food Handler's certification or willingness to obtain
- Reliable transportation and punctuality essential