Job Description
Join our dynamic healthcare team as a Weekend Shift Customer Service Specialist in El Paso! We're hiring immediately for motivated professionals ready to start this week. Enjoy competitive pay, flexible scheduling, and the opportunity to make a meaningful impact in our community. Perfect for students, parents, or anyone seeking work-life balance.
Why Choose Weekend Shifts?
• 3-day workweek (Sat-Sun + 1 weekday)
• No evening shifts
• Premium weekend differential pay
• Comprehensive training provided
Responsibilities
- Handle patient inquiries and appointment scheduling via phone and digital channels
- Process insurance verifications and billing documentation
- Maintain accurate electronic health records with 99% compliance
- Coordinate with clinical teams to ensure seamless patient experiences
- Resolve patient concerns with empathy and professionalism
- Support weekend administrative operations including inventory management
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service experience
- Proficiency with electronic health records (EHR) systems
- Spanish/English bilingual certification required
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to cover weekday shifts as needed