Job Description
Are you looking for a weekend job that pays well and offers stability?
We are urgently hiring a Weekend IT Support Specialist to join our dynamic team in Austin, TX. If you have a knack for technology and enjoy solving problems, this is your chance to make an impact while enjoying a flexible schedule.
We offer a competitive hourly rate, comprehensive benefits, and the chance to work with cutting-edge technology. Don't miss this opportunity to advance your career immediately!
Responsibilities
- Provide Tier 2 & 3 technical support for end-users, troubleshooting hardware, software, and network issues.
- Manage and prioritize the helpdesk ticket queue to ensure rapid response times.
- On-call rotation support to ensure business continuity during weekend operations.
- Perform routine maintenance on workstations, printers, and servers.
- Document all technical issues and resolutions in the knowledge base.
- Collaborate with the engineering team to implement new IT policies.
Qualifications
- High School Diploma or GED; Associate’s degree in IT or related field preferred.
- 1+ years of experience in IT support, Help Desk, or a related technical role.
- Strong troubleshooting skills in Windows and macOS environments.
- Must be available to work weekends (Friday/Saturday or Saturday/Sunday shifts).
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively.