Job Description
Join TechFlow Solutions and start this week! We are looking for a highly skilled Weekend IT Support Specialist to provide critical technical assistance to our Indianapolis-based clients. If you are a problem-solver who thrives in a fast-paced environment and wants a flexible schedule, this is the opportunity for you.
As a Weekend IT Specialist, you will be the first line of defense for our technical infrastructure, ensuring business continuity and user satisfaction during off-hours. We offer a competitive hourly rate, comprehensive benefits, and a dynamic team culture.
Responsibilities
- Provide tier-2 technical support for hardware, software, and network connectivity issues.
- Monitor server performance and troubleshoot critical incidents during weekend operations.
- Manage and configure workstations, printers, and mobile devices.
- Ensure all security protocols and backups are executed properly.
- Document all incidents and resolutions in the ticketing system.
- Collaborate with the on-site team during handover periods.
Qualifications
- Associate’s degree in Computer Science, IT, or equivalent work experience.
- CompTIA A+ Certification or similar technical certification.
- Minimum 2 years of experience in IT support or Help Desk roles.
- Strong knowledge of Windows and Linux operating systems.
- Excellent verbal and written communication skills.
- Must be available to work Saturday and Sunday shifts.