Job Description
Are you ready to start working this weekend? Metro Denver Support Services is seeking a dedicated Weekend Customer Support Specialist to join our high-performing team in Denver, CO. We offer a competitive salary, flexible hours, and the opportunity to make a real impact in the community.
Why Apply?
- Immediate Start: Don't wait for the next cycle—join us this week!
- Weekend Focus: Enjoy your weekdays free with our structured Saturday and Sunday schedule.
- Competitive Pay: Earn between $20.00 and $25.00 per hour.
As a Weekend Support Specialist, you will be the first line of defense for our clients, ensuring seamless operations over the weekend. If you are tech-savvy, patient, and ready to hit the ground running, we want to hear from you.
Responsibilities
- Provide top-tier technical and general support to clients via phone, email, and chat during weekend shifts.
- Diagnose and troubleshoot technical issues to ensure rapid resolution.
- Document all customer interactions and issue resolutions in our CRM system.
- Collaborate with the Monday-Friday team to ensure continuity of service.
- Manage high call volumes and maintain a professional demeanor under pressure.
Qualifications
- Previous customer support or technical support experience is highly preferred.
- Must be available to work full weekends (Saturday and Sunday).
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office Suite and basic computer troubleshooting.