Job Description
Immediate opening for energetic individuals seeking flexible part-time work in Louisville! Join our dynamic team as a Customer Service Specialist and deliver exceptional experiences while building valuable skills. Perfect for students, career changers, or those seeking supplemental income.
We're urgently hiring to support our rapid expansion in the Louisville market. Enjoy competitive pay, flexible scheduling, and a supportive team environment. No weekends required!
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat with professionalism
- Resolve product/service issues and escalate complex cases appropriately
- Process orders, returns, and exchanges accurately
- Maintain detailed customer records in CRM systems
- Collaborate with sales and support teams to ensure seamless service
- Identify upsell opportunities to enhance customer value
Qualifications
- High school diploma or equivalent (college students welcome)
- 6+ months customer service or retail experience preferred
- Strong verbal/written communication skills
- Proficient with Microsoft Office and web-based tools
- Ability to work 20-25 hours weekly (evenings/weekends available)
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening