Job Description
Immediate Opening! Join our dynamic Albuquerque team as an IT Support Specialist. We're seeking a tech-savvy professional to deliver exceptional IT services to our growing client base. This urgent hire offers competitive compensation, comprehensive benefits, and rapid career advancement. If you're passionate about solving complex technical challenges and thrive in fast-paced environments, apply today!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Diagnose and resolve IT issues with minimal downtime
- Implement cybersecurity protocols to protect client data
- Train users on new technology and best practices
- Manage inventory and procurement of IT equipment
- Document technical processes and maintain service logs
- Collaborate with cross-functional teams on IT infrastructure projects
Qualifications
- 3+ years of experience in IT support or helpdesk roles
- CompTIA Network+ or Security+ certification required
- Proficiency in Windows/macOS systems and cloud platforms (AWS/Azure)
- Strong troubleshooting and problem-solving abilities
- Excellent communication and customer service skills
- Ability to work independently and manage multiple priorities
- Valid New Mexico driver's license for occasional site visits
- Experience with ticketing systems (ServiceNow/Jira) preferred