Job Description
Join our dynamic team immediately! ExpressCare Staffing Solutions is seeking motivated Part-Time Customer Service Specialists to support our expanding healthcare client in San Antonio. This urgent role requires immediate availability and offers flexible scheduling, perfect for students or professionals seeking supplemental income. Enjoy competitive pay, free on-site parking, and a supportive work environment.
Responsibilities
- Handle high-volume inbound/outbound calls with empathy and professionalism
- Resolve patient inquiries and appointment scheduling efficiently
- Maintain accurate electronic health records (EHR) documentation
- Collaborate with healthcare providers to ensure seamless patient experiences
- Adhere to HIPAA compliance standards at all times
- Process insurance verification and billing inquiries
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service experience
- Proficiency with Microsoft Office and EHR systems
- Strong multitasking abilities in fast-paced environments
- Excellent verbal communication and active listening skills
- Ability to pass background check and drug screening
- Spanish bilingual certification required