Job Description
Join Omaha's fastest-growing customer service team! We're urgently seeking motivated individuals to deliver exceptional support experiences. This flexible part-time role offers competitive pay, modern training, and immediate start opportunities. Perfect for students, professionals, or anyone seeking supplemental income with growth potential. Apply today and start making an impact tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed performance metrics for resolution time and customer satisfaction
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong written/verbal communication skills
- Proficient with Microsoft Office and CRM platforms
- Ability to work flexible hours including evenings/weekends
- Problem-solving mindset with attention to detail
- Must pass background check and drug screening