Job Description
Join our dynamic team as an Urgent Night Shift Tech Support Specialist in Denver! We're seeking a highly motivated professional to provide critical IT infrastructure support during overnight hours. This role offers competitive compensation, comprehensive benefits, and immediate start for the right candidate. Work in a modern downtown facility with cutting-edge technology and collaborate with top-tier professionals in a fast-paced environment.
Responsibilities
- Provide 24/7 technical support for enterprise systems and network infrastructure
- Monitor and resolve critical IT incidents during overnight shifts
- Execute system maintenance, updates, and security patches
- Document all troubleshooting procedures and incident reports
- Collaborate with global IT teams during cross-continental handovers
- Implement disaster recovery protocols during off-peak hours
- Conduct proactive system health checks and performance optimization
Qualifications
- 3+ years in enterprise IT support or system administration
- CCNA or CompTIA Security+ certification required
- Experience with Windows Server, Linux, and cloud platforms (AWS/Azure)
- Strong network troubleshooting skills (TCP/IP, DNS, DHCP)
- Ability to work independently with minimal supervision during night shifts
- Excellent written and verbal communication skills
- Flexibility to adapt to changing priorities and emergency situations