Job Description
Join our dynamic team immediately as an IT Support Specialist in Oklahoma City! We're urgently seeking tech-savvy professionals to resolve critical infrastructure challenges and drive digital transformation. This high-impact role offers rapid career growth in a collaborative environment with cutting-edge technology. Don't miss this opportunity to make an immediate difference while advancing your career in one of America's fastest-growing tech hubs.
Responsibilities
- Diagnose and resolve complex hardware/software issues across 500+ endpoints
- Implement cybersecurity protocols to protect sensitive company data
- Manage cloud infrastructure including Azure and AWS environments
- Provide Tier 2/3 support for enterprise applications and network systems
- Document technical processes and create knowledge base articles
- Collaborate with cross-functional teams during system migrations
- Monitor system performance and proactively address potential bottlenecks
Qualifications
- 3+ years of enterprise-level IT support experience
- CompTIA Security+ or equivalent certification required
- Proficiency in Windows Server, Active Directory, and virtualization
- Strong scripting skills (PowerShell/Python)
- Experience with ticketing systems (ServiceNow/Jira)
- CCNA or equivalent networking certification preferred
- Ability to work flexible hours including on-call rotations
- Bachelor's degree in Computer Science or related field