Job Description
Join our dynamic team as an Urgent IT Support Specialist in Tucson, AZ! We're seeking a tech-savvy professional to immediately resolve critical infrastructure issues and support our growing operations. This is a full-time, immediate hire position offering competitive compensation and rapid onboarding. If you're ready to hit the ground running in a fast-paced environment, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues across 100+ workstations
- Manage Active Directory, VPN, and cloud infrastructure (Azure/O365)
- Implement cybersecurity protocols and conduct vulnerability assessments
- Support network printers, servers, and peripheral devices
- Create and maintain technical documentation and SOPs
- Collaborate with vendors for hardware procurement and maintenance
Qualifications
- 3+ years of hands-on IT support experience in Windows environments
- CompTIA A+/Network+ or equivalent certifications required
- Proficiency in PowerShell scripting and LAN/WAN troubleshooting
- Experience with ticketing systems (ServiceNow preferred)
- Strong communication skills for cross-departmental collaboration
- Ability to work flexible hours including on-call rotations