Job Description
Immediate Hire Opportunity in Omaha! Join our dynamic team at Omaha Tech Solutions as we expand our IT infrastructure. This urgent position requires a proactive IT Support Specialist to ensure seamless operations for our growing client base. Enjoy competitive pay, comprehensive benefits, and a collaborative work environment.
We're looking for a tech-savvy professional who thrives in fast-paced settings. If you're ready to make an immediate impact, apply today!
Responsibilities
- Provide Tier 1-2 technical support for hardware/software issues
- Manage network security protocols and system updates
- Diagnose and resolve IT infrastructure problems
- Train staff on new technologies and best practices
- Document IT processes and maintain service logs
- Collaborate with vendors for hardware/software procurement
- Implement cybersecurity measures across systems
Qualifications
- 3+ years of IT support experience
- CompTIA A+/Network+ certification required
- Proficiency in Windows Server administration
- Strong troubleshooting and problem-solving skills
- Experience with helpdesk ticketing systems (e.g., ServiceNow)
- Excellent communication and customer service abilities
- Ability to work flexible hours for urgent incidents
- Relevant degree or equivalent technical training