Job Description
We are looking for a dedicated Customer Service Representative to join our growing team in Atlanta. Enjoy the stability of full-time work with the flexibility of weekly paychecks. Apply today!
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email.
- Resolve customer complaints and escalate complex issues to management.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain accurate customer records in the CRM system.
- Collaborate with the sales and logistics teams to ensure timely delivery.
- Provide product information and training to new clients.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not required.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, high-volume environment.
- Proficiency with basic computer applications and CRM software.
- Reliable internet connection (if remote) or willingness to commute.