Job Description
Are you ready to kickstart your career? Apex Logistics & Tech is urgently hiring Technical Support Specialists in Louisville, KY. We are looking for driven individuals to join our dynamic team immediately. If you have a passion for technology and problem-solving, this is your chance to work with industry leaders and secure a stable position with excellent benefits.
We value innovation, dedication, and a can-do attitude. Join us and become part of a team that is shaping the future of logistics and technology in the heart of Kentucky.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Immediate start date available for qualified candidates.
- Professional development and career growth opportunities.
- Modern work environment with a supportive team culture.
Responsibilities
- Provide exceptional technical support to end-users via phone, email, and in-person.
- Troubleshoot hardware, software, and network issues to minimize downtime.
- Log and manage all support tickets using our CRM system accurately.
- Conduct regular system checks and preventative maintenance.
- Collaborate with the IT department to implement system improvements.
- Maintain a high level of customer satisfaction and professional rapport.
Qualifications
- High school diploma or equivalent (Associate’s degree preferred).
- Basic understanding of computer hardware, operating systems (Windows/Mac), and peripherals.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, high-volume, and urgent environment.
- Willingness to undergo a background check and drug screening.
- Self-motivated with the ability to work independently.