Job Description
Are you looking for an urgent hiring opportunity in Memphis, TN? Memphis Tech Solutions is seeking a dedicated Part-Time Customer Support Specialist to join our dynamic team. We offer flexible scheduling, competitive pay, and a supportive work environment.
Why Join Us?
- Immediate Start: We are hiring now and looking to fill this position within the week.
- Flexible Hours: Great for students or those seeking work-life balance.
- Competitive Pay: Earn between $16.00 and $20.00 per hour based on experience.
- Remote & On-Site Options: Choose the work style that fits you best.
We are looking for individuals who are proactive, empathetic, and ready to deliver exceptional service to our clients.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Process orders, returns, and account updates accurately.
- Document all customer interactions and transactions in our CRM database.
- Collaborate with the sales and technical teams to ensure consistent service quality.
- Assist in maintaining up-to-date knowledge of company products and services.
Qualifications
- High school diploma or GED required; associate degree preferred.
- Previous experience in customer service or call center operations is a plus.
- Excellent verbal and written communication skills.
- Proficient in using Microsoft Office Suite and basic computer applications.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Must be available for a flexible schedule including evenings and weekends.