Job Description
We are expanding our 24/7 operations center and looking for a dedicated Night Shift Support Specialist to join our team in El Paso, TX. This is an urgent hiring opportunity for a competitive salary with a significant night shift differential. If you are a self-starter who thrives in a quiet environment and wants to make an immediate impact, apply today.
We offer a comprehensive benefits package, including health insurance, paid time off, and a robust employee referral program.
Responsibilities
- Monitor system performance, network traffic, and application uptime during the night shift.
- Execute routine maintenance tasks and patch management to prevent downtime.
- Troubleshoot and resolve technical issues reported by clients and internal departments.
- Ensure all security protocols and compliance standards are met during operating hours.
- Document all incidents and resolutions in the ticketing system for the Day Shift team.
- Conduct regular backups and verify data integrity.
- Collaborate with cross-functional teams to improve night shift workflows.
Qualifications
- High School Diploma or GED required.
- 1-2 years of experience in IT support, help desk, or network administration.
- Strong troubleshooting skills with a focus on resolution.
- Ability to work independently with minimal supervision.
- Must be available to work rotating night shifts (e.g., 10:00 PM – 6:00 AM).
- Basic knowledge of TCP/IP, DNS, and Windows/Linux environments.
- Reliable transportation required.