Job Description
Are you looking for a stable night shift opportunity in the heart of Seattle? We are an established tech firm urgently seeking a dedicated Night Shift IT Support Specialist to join our dynamic team. If you are an expert troubleshooter who enjoys working independently during the evening hours, we want to hear from you immediately.
Why Apply?
- Urgent Role: Immediate start available for top candidates.
- Night Differential: Earn up to $28/hr for working non-traditional hours.
- Modern Tech Stack: Work with the latest enterprise software and hardware.
- Flexible Schedule: Full-time stability with a predictable 10 PM - 6 AM shift.
Join us and ensure our internal systems run smoothly while the rest of the city sleeps. Apply today to secure your position!
Responsibilities
- Provide Tier 2 technical support and troubleshooting for hardware, software, and network issues during night operations.
- Monitor system alerts and perform critical maintenance tasks to ensure 24/7 system uptime.
- Assist users with password resets, account access, and software installations.
- Document all incidents and resolutions in the ticketing system (ServiceNow/Jira) accurately.
- Collaborate with the Day Shift team to hand off unresolved complex issues.
Qualifications
- High school diploma or equivalent; Associate degree in IT or related field is a plus.
- 1-2 years of experience in IT support, Help Desk, or Technical Support roles.
- Strong working knowledge of Windows 10/11, Active Directory, and Microsoft Office Suite.
- Excellent problem-solving skills and the ability to work independently with minimal supervision.
- Must be willing to work rotating night shifts, including weekends.