Job Description
Are you looking for a stable, high-growth opportunity? Apex Tech Solutions is urgently hiring for Night Shift Customer Support Specialists in Tucson, AZ.
We are seeking dedicated professionals to join our 24/7 operations team. In this role, you will be the voice of our brand, ensuring our clients receive top-tier support during the late hours. This is an excellent opportunity for those seeking immediate employment with comprehensive benefits.
Why Choose Us?
- Immediate start available.
- Competitive hourly wage ($19 - $23.50).
- Full benefits package (Health, Dental, Vision).
- Flexible scheduling and career advancement opportunities.
Responsibilities
- Manage a high volume of inbound and outbound customer inquiries via phone and email.
- Resolve technical issues and troubleshoot client problems with patience and efficiency.
- Maintain accurate and up-to-date customer records in our CRM system.
- Collaborate with the day-shift team to ensure seamless service transitions.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent (Associate’s degree preferred).
- Previous experience in customer service or technical support is a plus.
- Must be available to work rotating night shifts (e.g., 10 PM - 6 AM or 11 PM - 7 AM).
- Strong computer literacy and typing skills.
- Ability to remain calm and professional under pressure.