Job Description
Are you ready for an urgent hiring opportunity that offers weekly pay and immediate career growth?
TechNova Solutions is seeking a detail-oriented IT Support Specialist to join our dynamic team in Virginia Beach, VA. If you thrive in a fast-paced environment and want to solve technical challenges daily, this is the role for you.
We are looking for candidates who are eager to start immediately and are committed to delivering top-tier technical support to our clients.
Responsibilities
- Provide Tier 1 & Tier 2 technical support for hardware, software, and network issues.
- Troubleshoot and resolve end-user inquiries via phone, email, and in-person.
- Manage IT inventory, including asset tagging and tracking.
- Document all technical incidents and resolutions in the ticketing system.
- Assist with user onboarding and workstation setup.
- Collaborate with the IT team to maintain a secure and efficient network infrastructure.
Qualifications
- Associate degree in Computer Science, Information Technology, or equivalent experience.
- Strong knowledge of Microsoft Windows, Office Suite, and basic networking concepts.
- Excellent verbal and written communication skills.
- Ability to diagnose and resolve technical problems efficiently.
- High school diploma or GED required.
- Previous experience in a help desk or support role is preferred but not mandatory for the right candidate.