Job Description
Immediate opening for an IT Support Specialist in El Paso, TX! Join our dynamic team and provide critical technical support to our growing client base. This urgent hiring opportunity requires immediate availability and offers competitive compensation. Apply now to start your career with TechSolutions Inc. – we're hiring now!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows and macOS systems
- Manage helpdesk tickets and provide remote/on-site technical support
- Deploy and configure network infrastructure including routers and firewalls
- Create and maintain user documentation and IT policies
- Collaborate with cross-functional teams on system upgrades
- Monitor system performance and implement security protocols
Qualifications
- 3+ years of experience in IT support or helpdesk roles
- CompTIA A+ or equivalent certification required
- Proficiency in Active Directory, VPN, and cloud services (Azure/O365)
- Strong troubleshooting skills for hardware and software issues
- Excellent communication and customer service abilities
- Ability to work flexible hours including weekends for urgent issues
- Valid Texas driver's license for occasional on-site visits