Job Description
Immediate opening for a dynamic IT Support Specialist in Wichita! Join our award-winning team at InnovateTech Solutions and become the backbone of our digital transformation. We're seeking a tech-savvy professional to deliver exceptional technical support to our growing client base. This urgent full-time role offers competitive compensation, comprehensive benefits, and a collaborative environment where your skills truly matter.
Why join us? We pride ourselves on cutting-edge projects, professional development opportunities, and a culture that values innovation. If you're ready to tackle exciting challenges and make an immediate impact, apply today!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Manage and maintain company servers, cloud infrastructure, and security protocols
- Collaborate with cross-functional teams to implement IT solutions
- Create and maintain technical documentation and training materials
- Monitor system performance and proactively address vulnerabilities
- Lead IT projects including system upgrades and migrations
- Ensure compliance with industry standards and company policies
Qualifications
- Associate's degree in IT or related field (Bachelor's preferred)
- 3+ years of hands-on IT support experience
- Expertise in Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- Strong knowledge of network security best practices
- CompTIA Security+ or equivalent certification required
- Excellent problem-solving and communication skills
- Ability to work independently and manage multiple priorities
- Valid Kansas driver's license for occasional client site visits