Job Description
Immediate opportunity for tech enthusiasts in Virginia Beach! InnovateTech Solutions is urgently hiring motivated Entry-Level IT Support Specialists to join our dynamic team. This is your chance to launch your career in a fast-growing tech environment with hands-on training and growth opportunities.
We're seeking passionate individuals with basic technical knowledge and a hunger to learn. Perfect for recent graduates or career changers with 0-2 years of experience. Enjoy competitive benefits, flexible schedules, and a collaborative workplace culture.
Responsibilities
- Provide first-level technical support for hardware/software issues
- Assist with network monitoring and basic troubleshooting
- Document IT incidents and resolutions in ticketing systems
- Install and configure workstations and peripherals
- Train end-users on software applications
- Collaborate with senior IT staff on complex projects
- Maintain inventory of IT assets
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Customer service mindset with patience
- Ability to lift 20-30 lbs for equipment handling
- CompTIA A+ certification (or willingness to obtain)