Job Description
Join our dynamic team immediately! We're urgently seeking motivated individuals with no prior experience for our Charlotte customer service center. Enjoy comprehensive paid training, flexible scheduling, and rapid career advancement opportunities. Perfect for recent graduates or career changers – we provide all tools for success!
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to meet service goals
- Participate in ongoing training programs
- Maintain positive brand representation
- Meet daily performance metrics
Qualifications
- No experience required – we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong communication skills (verbal/written)
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Ability to work in fast-paced environment
- Reliable transportation to downtown Charlotte