Job Description
We're urgently seeking motivated Customer Service Representatives to join our dynamic team in Las Vegas! This is an immediate hire opportunity with competitive pay, comprehensive benefits, and rapid onboarding. Work in a vibrant downtown location supporting major hospitality clients. No experience necessary – full training provided!
Why Join Us?
• Same-week start date
• Health/dental/vision insurance
• 401(k) with company match
• Paid time off
• Career advancement opportunities
Responsibilities
- Handle inbound/outbound customer calls and emails
- Resolve billing inquiries and service issues
- Update customer records in CRM systems
- Collaborate with team to meet daily SLAs
- Process transactions and documentation
- Identify upsell opportunities for clients
- Maintain high customer satisfaction scores
Qualifications
- High school diploma or equivalent
- Immediate availability to start
- Basic computer proficiency
- Strong communication skills
- Ability to work flexible shifts
- Positive problem-solving attitude
- No criminal history (background check required)
- Must be 18+ years old