Job Description
Are you ready to accelerate your career in the heart of Washington DC? Apex Digital Solutions is seeking a high-energy IT Support Specialist to join our elite technical team. We are thrilled to announce that we offer immediate start dates and weekly paychecks for top-tier talent.
Don't let this opportunity pass you by. Join a company that values your expertise and offers the stability you need. Apply today to secure your position and start earning this week.
Responsibilities
- Provide advanced Tier 2 technical support and troubleshooting for hardware and software issues.
- Manage and maintain accurate IT inventory and asset tracking systems.
- Configure, deploy, and troubleshoot workstations, printers, and network devices.
- Document all technical support tickets and resolutions in our CRM system.
- Collaborate with the engineering team to resolve complex system errors efficiently.
- Conduct regular system health checks to ensure 99.9% uptime.
Qualifications
- Associate degree in Computer Science, IT, or related field (or equivalent professional experience).
- Minimum of 2 years of professional IT support experience.
- Strong knowledge of Windows 10/11 and Microsoft Office Suite.
- Excellent verbal and written communication skills for client interaction.
- Ability to work independently and manage multiple priorities effectively.
- Must be available to start within 3 days of application.