Job Description
Are you looking for part time jobs in Houston, TX that allow you to make an immediate impact? Apex Digital Solutions is seeking a dedicated Customer Support Specialist to join our growing team. If you want to start this week, we want to hear from you!
Our company is committed to excellence and innovation. As a part-time member of our support team, you will play a crucial role in ensuring our clients receive the top-tier service they deserve. This is a fantastic opportunity for individuals seeking flexible hours without compromising on professional growth.
Why Apply?
- Immediate Start: Onboarding begins as soon as this week.
- Flexible Schedule: Part-time hours tailored to fit your lifestyle.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
Responsibilities
- Provide exceptional technical and product support to customers via phone and email.
- Manage and resolve incoming inquiries regarding account issues and service features.
- Document all customer interactions accurately in our CRM system.
- Collaborate with the sales and engineering teams to troubleshoot complex issues.
- Maintain a high level of product knowledge to assist clients effectively.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Previous experience in customer service or technical support is a plus.
- Strong written and verbal communication skills.
- Ability to work independently and manage time effectively.
- Proficiency with Microsoft Office Suite and basic computer navigation.