Job Description
Are you a people-oriented professional looking for a flexible schedule in the heart of Atlanta? Apex Digital Solutions is currently hiring a Part-Time Customer Success Specialist to join our dedicated team. We pride ourselves on delivering exceptional user experiences and are seeking individuals who can represent our brand with professionalism and enthusiasm.
We offer a hybrid work environment and competitive benefits for our part-time staff. If you are detail-oriented and ready to start immediately, we want to meet you.
Responsibilities
- Provide high-quality support to clients via email, live chat, and phone channels.
- Manage customer accounts and resolve technical inquiries efficiently.
- Conduct onboarding training sessions for new and existing clients.
- Document customer interactions and feedback in our CRM system.
- Collaborate with the product team to relay user insights.
Qualifications
- Previous experience in customer service or technical support is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently in a remote or hybrid setting.
- Proficiency in Microsoft Office Suite.