Job Description
Join our award-winning team immediately! Indianapolis Business Solutions is seeking energetic part-time Customer Service Specialists to start this week in our downtown office. Enjoy flexible hours, competitive pay, and a supportive environment while making a real impact on our clients' experiences. Interviews happening daily!
Responsibilities
- Deliver exceptional customer support via phone, email, and live chat
- Resolve client inquiries with speed and professionalism
- Update and maintain CRM databases accurately
- Collaborate with sales and support teams seamlessly
- Identify opportunities for process improvements
- Complete weekly performance metrics reports
Qualifications
- 1+ years customer service experience
- Proficient with Microsoft Office Suite
- Excellent written and verbal communication skills
- Ability to multitask in fast-paced environments
- High school diploma or equivalent required
- Experience with Zendesk or Salesforce preferred