Job Description
Are you seeking a flexible career opportunity in Tampa with immediate openings? Tampa Digital Solutions is looking for a highly motivated Part-Time Customer Service Specialist to join our growing team. We value dedication, excellent communication, and a proactive attitude. If you want to make a difference in our customers' day while enjoying a work-life balance, we want to hear from you.
Why Join Us?
- Immediate hiring for the right candidates.
- Flexible scheduling to fit your lifestyle.
- Competitive hourly pay and performance bonuses.
- Comprehensive training provided.
Don't miss this chance to advance your career with a leading local company. Apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer issues and complaints efficiently to ensure high satisfaction rates.
- Process orders, returns, and exchanges accurately.
- Update customer information in the CRM database to maintain records.
- Collaborate with the sales and support teams to improve service processes.
- Identify and escalate complex issues to management when necessary.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is preferred but not mandatory for eager learners.
- Excellent verbal and written communication skills.
- Proficient in using Microsoft Office Suite and basic computer applications.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Must be available to work evenings and weekends as needed.