Job Description
Join our dynamic team immediately! Sunrise Solutions LLC is seeking a passionate Part-Time Customer Service Specialist to deliver exceptional experiences to our Albuquerque-based clients. This urgent opening offers flexible scheduling and competitive compensation. Perfect for students, professionals seeking supplemental income, or career changers.
As the first point of contact, you'll resolve inquiries efficiently while maintaining our brand's reputation for excellence. Enjoy a supportive environment with growth opportunities and comprehensive training. Apply today to start your rewarding journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions accurately using our CRM system
- Resolve customer complaints promptly and escalate complex issues appropriately
- Collaborate with sales team to identify upsell opportunities
- Maintain detailed records of all customer interactions
- Assist with inventory management and store operations
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service experience in retail or call center
- Proficiency with Microsoft Office Suite and CRM software
- Strong communication skills with Spanish fluency a plus
- Ability to work evenings and weekends (20-25 hours/week)
- Valid New Mexico driver's license and reliable transportation
- Background check and drug screen required