Job Description
Join our dynamic team at Minneapolis Community Solutions and make an immediate impact! We're seeking passionate Part-Time Customer Service Specialists to support our growing operations. This is a fantastic opportunity for flexible scheduling while gaining valuable experience in a supportive environment. Enjoy competitive pay, comprehensive training, and the chance to serve our diverse Minneapolis community.
Why You'll Love Working With Us:
- Immediate start date available
- Flexible weekday/evening shifts (15-25 hours/week)
- Comprehensive paid training program
- Opportunities for advancement
- Collaborative team culture
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve customer inquiries and concerns efficiently
- Process transactions accurately using our CRM system
- Collaborate with team members to ensure seamless service delivery
- Contribute to process improvement initiatives
- Maintain organized client records and documentation
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Proficient with Microsoft Office Suite
- Ability to work flexible hours including evenings
- Positive attitude with problem-solving mindset
- Valid Minnesota driver's license (if applicable to role duties)
- Ability to pass background check