Job Description
Join CityHub Solutions this week as a Part-Time Customer Service Specialist! We're seeking energetic professionals to deliver exceptional experiences in our dynamic Jacksonville office. Perfect for students, career changers, or those seeking flexible hours. Enjoy competitive pay, modern facilities, and a supportive team environment. Training starts immediately—no experience necessary!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve service issues and escalate complex cases appropriately
- Document interactions accurately in our CRM system
- Collaborate with cross-functional teams to improve service quality
- Contribute to weekly performance reviews and improvement initiatives
- Maintain product knowledge through continuous learning
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Customer service mindset with patience and empathy
- Flexible availability including evenings/weekends
- Valid Florida ID for onboarding