Job Description
Join Alamo City Solutions and kickstart your career this week! We're seeking motivated Part-Time Customer Service Specialists to deliver exceptional experiences to our growing client base. Enjoy flexible scheduling, competitive pay, and a supportive team environment. Perfect for students, career changers, or those seeking supplemental income. Immediate openings available – apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and resolve billing discrepancies efficiently
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Identify opportunities to upsell products and services
- Meet daily performance metrics for response time and resolution
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or call center experience preferred
- Strong communication skills with clear, articulate speech
- Proficient in Microsoft Office Suite and basic tech troubleshooting
- Ability to work flexible shifts including evenings and weekends
- Positive attitude with problem-solving aptitude
- Reliable transportation to our downtown San Antonio location