Job Description
Join Detroit Community Solutions this week and make an immediate impact in our vibrant city! We're seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional experiences to our diverse clientele. Enjoy flexible scheduling, competitive pay, and the opportunity to grow with a mission-driven organization. No experience necessary – we provide comprehensive training to start your journey toward career success. Positions start immediately!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Process transactions accurately using our CRM system
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to maintain service excellence
- Document interactions and maintain accurate records
- Participate in weekly training sessions to enhance skills
- Support community outreach initiatives during assigned shifts
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Ability to work flexible hours including weekends
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Detroit location
- Passion for serving Detroit's diverse communities
- No prior experience required – we train!