Job Description
Immediate Part-Time Opening for Customer Service Specialist in San Antonio! Join our dynamic retail team at Urban Retail Solutions where we prioritize exceptional customer experiences and employee growth. We're seeking a friendly, tech-savvy individual to deliver outstanding support in our high-traffic downtown location. This flexible role offers perfect hours for students, parents, or professionals seeking supplemental income. Enjoy a vibrant work environment with competitive pay and opportunities for advancement.
Responsibilities
- Deliver exceptional in-person and phone customer support with empathy and professionalism
- Process transactions accurately using POS systems and digital payment platforms
- Resolve customer inquiries regarding products, services, and store policies
- Assist with inventory management and visual merchandising tasks
- Collaborate with team members to maintain store cleanliness and organization
- Contribute to achieving daily sales and customer satisfaction targets
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills and ability to multitask in fast-paced environments
- Proficiency with basic technology (POS systems, smartphones, email)
- Reliable transportation and flexible availability including weekends
- Positive attitude with problem-solving mindset
- Ability to stand for extended periods and lift up to 25 lbs