Job Description
Join our dynamic team at Urban Retail Partners as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional service to our valued clients in the heart of Los Angeles. This immediate-hire opportunity offers flexible scheduling and the chance to grow with a forward-thinking retail company. If you're passionate about problem-solving and thrive in fast-paced environments, apply today to start your rewarding career journey!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and efficiency
- Process transactions accurately using our POS system while maintaining cash handling standards
- Resolve customer concerns promptly and escalate complex issues to management
- Assist with inventory management and store merchandising tasks
- Collaborate with team members to ensure seamless store operations
- Uphold brand standards through exceptional customer engagement
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 6 months customer service or retail experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Basic proficiency with POS systems and Microsoft Office Suite
- Valid California driver's license (for occasional store transfers)
- Must pass background check and drug screening