Job Description
Join our dynamic team at Houston Retail Solutions as a Part-Time Customer Service Specialist! We're hiring immediately for energetic individuals who thrive in fast-paced environments. This role offers flexible scheduling and the opportunity to make a direct impact on customer satisfaction. Located in the heart of downtown Houston, our company values innovation, teamwork, and exceptional service. If you're passionate about helping others and seeking a rewarding part-time position, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve product/service issues efficiently and maintain customer satisfaction records
- Process transactions accurately using POS systems and maintain inventory logs
- Collaborate with team members to ensure seamless store operations
- Assist with visual merchandising and store presentation standards
- Participate in ongoing training to enhance product knowledge
- Support seasonal promotions and special events
Qualifications
- High school diploma or equivalent; college coursework preferred
- 6+ months customer service or retail experience
- Strong communication and conflict resolution skills
- Proficiency with POS systems and basic MS Office applications
- Ability to work evenings, weekends, and holidays
- Valid Texas driver's license (for occasional deliveries)
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods and lift 25 lbs