Job Description
Join our dynamic team at Oakland Community Services and make an immediate impact! We're seeking passionate Part-Time Customer Service Specialists to support our growing operations. This is your chance to join a mission-driven organization offering flexible hours, competitive compensation, and the opportunity to serve our vibrant Oakland community. No experience necessary – we provide comprehensive training!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate client records
- Resolve customer inquiries with empathy and efficiency
- Support community outreach programs and local events
- Collaborate with team members to ensure seamless service delivery
- Assist with administrative tasks including data entry and filing
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with Microsoft Office Suite
- Reliable transportation to Oakland location
- Positive attitude and commitment to community service
- Availability to work weekends and evenings (15-25 hrs/week)