Job Description
Join our dynamic team in Baltimore and make an immediate impact! We're seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional experiences while supporting our community-focused initiatives. Enjoy flexible scheduling, competitive compensation, and a supportive environment where your growth matters. Positions start immediately!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries and concerns with empathy and efficiency
- Collaborate with team members to maintain organized service areas
- Support community outreach events and local engagement initiatives
- Update customer records and maintain data confidentiality
- Contribute to daily operational excellence and store cleanliness
Qualifications
- High school diploma or equivalent; college students welcome
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings/weekends
- Basic math proficiency and comfort with technology
- Valid driver's license and reliable transportation
- Positive attitude with problem-solving mindset
- Background check required upon offer