Job Description
Join our award-winning team immediately! Bright Horizons is seeking energetic Part-Time Customer Service Specialists to deliver exceptional experiences at our Philadelphia center. This flexible role offers competitive pay, comprehensive training, and a supportive environment perfect for students or career changers. Enjoy making a meaningful impact while working with a nationally recognized leader in early education and care. Immediate openings available – apply today!
Responsibilities
- Provide exceptional customer service to families and staff via phone, email, and in-person
- Manage enrollment processes, scheduling, and billing inquiries
- Maintain accurate records in our CRM system
- Coordinate center tours and onboarding for new families
- Collaborate with team to resolve issues efficiently
- Support marketing initiatives for community outreach
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficient in Microsoft Office and CRM systems
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Flexible schedule availability (evenings/weekends required)
- Positive attitude with exceptional interpersonal skills