Job Description
Join our award-winning team at Bright Horizons Jacksonville and make an immediate impact! We're seeking enthusiastic Customer Service Specialists to deliver exceptional experiences in our vibrant downtown location. Perfect for students, career-changers, or those seeking flexible hours. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth matters. Start your rewarding journey today – positions available immediately!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Manage appointment scheduling and client inquiries efficiently
- Utilize CRM software to maintain accurate client records
- Collaborate with team members to resolve service issues
- Assist with facility operations and client onboarding
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service or hospitality experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office suite
- Flexible availability including weekends
- Ability to work in a fast-paced environment
- Valid Florida ID and reliable transportation