Job Description
Join Coastal Connect Solutions as a Part-Time Customer Service Specialist in sunny San Diego! We're hiring immediately for energetic individuals who thrive in fast-paced environments. This role offers flexible hours, competitive compensation, and the opportunity to join a dynamic team focused on delivering exceptional client experiences. No prior experience required – we provide comprehensive training!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical issues and process orders efficiently
- Document interactions in CRM system with precision
- Collaborate with team members to escalate complex cases
- Maintain product knowledge through continuous learning
- Support marketing initiatives during peak periods
Qualifications
- High school diploma or equivalent
- Exceptional verbal/written communication skills
- Basic proficiency with Microsoft Office Suite
- Ability to multitask in a high-volume setting
- Positive attitude and problem-solving mindset
- Available 20-25 hours/week (flexible shifts)
- Must pass background check