Job Description
Are you looking for a flexible opportunity in San Antonio that you can start immediately? San Antonio Support Hub is currently seeking a dedicated Part-Time Customer Service Representative to join our thriving team. We value our employees and offer a dynamic environment where your contribution matters.
Why Apply?
- Immediate Start: Onboarding begins this week.
- Flexible Schedule: Choose shifts that fit your lifestyle.
- Weekly Pay: Get paid every Friday.
- Growth Opportunities: Potential for career advancement within the company.
If you are a proactive problem solver with a passion for helping others, we want to hear from you.
Responsibilities
- Manage high volumes of inbound and outbound customer inquiries via phone and email with a focus on resolution and satisfaction.
- Assist customers with product information, order status, returns, and technical troubleshooting.
- Document all customer interactions and feedback accurately in the CRM system.
- Collaborate with the internal team to escalate complex issues and suggest process improvements.
- Maintain a professional and positive demeanor during high-pressure situations.
- Process transactions and verify customer data to ensure accuracy.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Previous experience in customer service, call center, or retail is highly desirable.
- Excellent verbal and written communication skills.
- Strong computer proficiency, including Microsoft Office Suite and CRM software.
- Ability to work independently and as part of a team.
- Must be available to work weekends and evenings as required.