Job Description
Immediate opening for energetic customer service professionals in Columbus, OH! Join our dynamic team delivering exceptional experiences to clients across Ohio. This flexible part-time role offers competitive pay, on-the-job training, and opportunities for growth. Perfect for students, career-changers, or those seeking supplemental income.
We're looking for friendly individuals who thrive in fast-paced environments and share our passion for customer satisfaction. No experience required – we provide comprehensive training to set you up for success!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Process orders, returns, and account updates
- Collaborate with team to maintain service standards
- Document interactions accurately in CRM systems
- Identify upsell opportunities to enhance client experience
- Participate in weekly performance reviews
Qualifications
- High school diploma or equivalent required
- Strong verbal/written communication skills
- Ability to multitask in fast-paced settings
- Basic computer proficiency (MS Office, CRM)
- Positive attitude and problem-solving mindset
- Availability for 20-25 hours/week (evenings/weekends)
- Passion for helping others
- Reliable transportation to Tech Avenue location