Job Description
Join our dynamic team at Detroit Community Services and make an immediate impact! We're seeking passionate individuals to provide exceptional customer support in a fast-paced environment. This role offers flexible scheduling and the opportunity to develop valuable skills while serving our diverse community. Perfect for students, parents, or anyone seeking a fulfilling part-time position with growth potential.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Resolve inquiries and complaints efficiently with empathy and professionalism
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Assist with inventory management and facility upkeep
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED)
- Minimum 1 year customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced setting
- Basic proficiency with Microsoft Office Suite
- Flexibility to work evenings and weekends
- Positive attitude and problem-solving mindset